Cookies and tracking
Last updated 18 August 2026
This page lists what this website actually stores and loads. It is deliberately specific: if something is not on this page, this site does not do it.
Before you choose
Until you accept optional cookies, this website does not:
- load Google Analytics
- set any Google Analytics cookie
- create any identifier on your device
- record which pages you view
- record taps on the phone number or email address
- record that you started filling in a form
- load the Google Maps embeds
- link what you do on one page to what you do on another
Continuing to browse is not taken as agreement, and nothing is pre-ticked.
What is stored, and when
| What | Set by | When | Purpose |
|---|---|---|---|
| ssm_consent | This website | As soon as you answer | Remembers your answer so you are not asked on every page. Stored on your device only, and set whether you accept or decline. |
| ssm_anon | This website | Only if you accept | A random identifier with nothing personal in it, so separate page views can be counted as one visit. Removed when you withdraw. |
| _ga, _ga_* | Google Analytics | Only if you accept | Google's own analytics cookies, used to measure visits and traffic sources. |
| Google Maps | Only if you accept | The embedded maps are not loaded until you agree. The address is shown either way. |
What is measured if you accept
- pages viewed, and how you arrived at the site
- click to call — that someone tapped the phone number. It does not tell us a call happened, only that the link was tapped.
- click to email — that someone tapped the email address. The address they tapped is never sent to Google.
- that someone began filling in the enquiry form
- that an enquiry was successfully sent
Your name, email address, telephone number and message are never sent to Google Analytics.
If you decline
Everything above stays off. The site works normally, the enquiry form works normally, and your enquiry is still received and answered — see the privacy notice. Because no identifier exists, we cannot tell where that enquiry came from, and it is recorded as unknown rather than guessed at.
Changing your mind
Withdrawing stops optional analytics, deletes the identifier from your device, and clears the Google Analytics cookies this site set. Analytics information already collected is kept for 14 months and then deleted.